More branches. Horrible business practices. I've been trying to redo my investments (i.e. Wells Fargo Advisors reviews show that customers are unclear on the value of this service, however, as Wells Fargo Advisors complaints discussed above show significant difficulties. For many, the very fact that Wells Fargo Advisors is part of a well-established banking company is comforting, but that can also bring problems. My brother named me successor trustee in his legal trust. It’s a bit technical, but quite informative. The WellsTrade Brokerage Commissions and Fees for Stocks/ETFs will cost you, The website and apps are simple but uncluttered and easy to use, particularly for inexperienced customers. The next tier of service is the Wells Fargo Advisors Solutions account, which allows for personalized advice and the ability to contact an advisory team over the phone, in addition to the aforementioned online services. by Michelle, Review AdvisoryHQ’s Terms for details. The minimum account level of $100,000 is, Compared to their competition, Wells Fargo Advisors fees at this level are reasonable at $100 annually per household. 2/9/2018. My husband and I have been loyal customers to Wells Fargo for years. I did. With 13,000 ATMs and over 8,700 branches nationwide, you’re never far away from a Wells Fargo banking location. This advantage of the Solutions account, judging by the complaints outlined in Wells Fargo Advisors reviews, should mitigate some of the problems associated with the top-tier Wells Fargo Advisors account. Do not follow up and when there is an issue one will deceive and the other will swear to it. 5/2/2018, said termination fee was transfer fee. This suggests that the more demands customers make of Wells Fargo Advisors, the less likely those demands are to be met. The stonewalling is incredible. Still have a social security payment tied up for 60 days. Do not use them! I would advise everyone to think long and hard before trusting the Wells Fargo Advisors with your money. We tolerate their problems with technology and turnover of staff with a patient attitude as we understand not everything in life can be perfect and instantaneous. It was a TOD account to be distributed to me and my sister's children. I don’t understand how a firm can be so incompetent. i transferred my account to another institution. Not a branch of the bank. Was not impressed with the investment advisor who set up my account. Always telling you it’s going to happen in 7-10 days never happens in total. We may be compensated by the firms we review. Now as a cosigner I am getting threatening calls. WFA continued to say they hadn't received the second check either. Cons: Never a serious conversation about fees or returns. IT failures. STOP IT!!! I don't believe that she even realized that we were a customer of Wells Fargo. Im paying for the mistakes of their untrained customer service reps. Should of had my money already. This fim holds my company retirement. Our home burned down a few weeks ago for a total loss and our insurance company was wonderful and got our check to us in a timely manner. No one ever calls back, very very poor customer service, avoid these people. by Sharon Stapp, The history of Wells Fargo Advisors can be traced as far back as 1879, but it has grown considerably since then. Customer service is ok, back office is horrible and delays your funds when trying to close out your account. AdvisoryHQ (All Rights Reserved), Potential cons, such as Wells Fargo Advisors fees, Pros, such as the range of options for a Wells Fargo Advisors online account, The most common Wells Fargo Advisors complaints, The most useful benefits of Wells Fargo Advisors Solutions, The Wells Fargo Advisors fee schedule is more complex than the previous tier, as it consists of an annual fee that varies depending on the customer’s assets. That didn't fax well enough either. Cons: Doesn't return emails, pushes bonds. If I listen to my head from my days at Wharton Business school - the signs are there saying pull your investments and find a new Brokerage/Banker/Advisor firm. My advisor called and told me to transfer all of my accounts because he did not want to deal with me anymore.I called twice this summer to have my account transferred to another advisor but no one returned my calls. Since then, this patterm prevails: I call Wells Fargo, the person says I will have the funds in my account in a week. The advisors filed arbitration claims against Wells Fargo in 2018, seeking $8.5 million in damages for defamation, negligence, tortious interference with … by corneliafaw, While it’s unlikely to confuse customers, certain tasks are more difficult than they should be due to the layout. Financial advisor lost my whole Roth IRA, took 3K in fees on another account and left me with less than I started with. Do NOT become another victim of the runaround. Pros and Cons of Wells Fargo Stock More Founded in 1852 and headquartered in San Francisco, Wells Fargo operates 7,600 locations and 13,000 ATMs, along with offices in 32 countries. This allows customers to contact the advisory team via phone to discuss their investment aims before deciding how to invest. Don't forget the amount of time you will wait on hold with no willingness to phone you back. poor back office response, unecessary delays ("up to 3 business days" is not to be counted upon), inconsistent claims and unkept commitments, poorly trained/unknowledgable advisors, and more. for help. 5/1/2017. The service has been through a long series of mergers with major national brokerage firms. by Debbie, They also offer a personal Wells Fargo advisor that customers have unlimited access to and whom they can meet with in person. Had a $95 exit fee. Copyright 2010-2021 TopRatedFirms.com. It is also the most basic; registering for WellsTrade only provides the customer with a Wells Fargo Advisors online account. The representatives have been indifferent, somewhat incompetent , and lacking in any form of customer service. It's terrible will be reaching out to the better business Bureau as well. Robo-advisors come in all shapes and sizes. Zero customer service and broken English reps. I canceled the check and had a new check resend overnight and had it signed for on delivery. No contact from apparent new advisor. Wells Fargo Advisors reviews, however, show that their advice often provides customers with mixed or poor results. This tier of service that Wells Fargo Advisors offers includes personal brokerage services. 8/2/2018. Been trying for over 2 months to close out an inherited account. I'LL RECEIVE $126 IN DIVIDENDS BECAUSE OF THIS OUTRAGEOUS FEE. Then they send me more forms, all filled out, and no contract! Cons: These individuals are very crooked! search for a Financial Advisor on this website. Wells Fargo should be ashamed. The minimum account level of $100,000 is steep by industry standards, and numerous Wells Fargo Advisors reviews bring the value of the service into question. Trading out of stocks from the positions screen seems to be a common problem. 7/23/2018, Cons: Customer service is horrible. by Anonymous, Instead of paying fees to have your paycheck cashed, for example, you can have it … Wells Fargo offers plenty of banking services and products and is ideal for customers who want their banking and investment accounts with a single institution. Never gave an honest appraisal about returns versus fees. by Mark Anthony, Unlike other private student loan services we evaluated, Wells Fargo doesn't offer a long forbearance period. Then one rep. told her if she didn't pay for two or three months that they would work with her. 5/18/2016. We attempted to pay off our mortgage in person at a Wells Fargo bank location that deals with mortgages. 11/27/2016, Pros: Investment Contact Person Was Pleasant and Courteous, Cons: Everything Else You/I Could Think Of. After filling out paperwork, getting it notarized and faxing this information, I called to get a status. a lack of confidence in the company’s advice and uneven quality of service. I have had my IRA for ten years putting a little away for a first time home purchase. It accounts for various dimensions specific to an individual customer, such as: As part of this service, Wells Fargo Advisors accounts also offer a full suite of account options so that customers can centralize their savings and investments with them. On the customer feedback end, Wells Fargo Advisors complaints regarding this service are numerous but tempered with a number of positive experiences. Review AdvisoryHQ’s, Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. I call again. Cons of Buying Wells Fargo Stock. The Wells Fargo Way2Save account does have a minimum direct deposit requirement of $5, but that can be waived if you fit into one of the criteria below: Under the age of 18 (19 in … Current waiting time is 8 days for a process that should've took 3 days. Those with the accessible, low-cost WellsTrade service have fewer complaints that those investing large amounts of money through top-tier Wells Fargo Advisors accounts. The scale of the services they offer is such that Wells Fargo Customer reviews show a highly inconsistent customer service experience. Please use respectful and I was sent to see a financial adviser after having my taxes done to get a deduction on my state and federal taxes. Advisors do not care. Nothing happens. I will never do business with these people again. The lower Wells Fargo Advisor fees for this account compared to the one at the higher tier allows for less demanding access while still benefitting from personalized advice. by Bill Braxton, No one will speak with me now since they uttered the word- legal. Any given Wells Fargo Advisors review of this specific service shows a lack of confidence in the company’s advice and uneven quality of service. Read our full review for an in-depth explanation of how Wells Fargo Intuitive Investor rates across a number of important feature categories for robo-advisors. Invest with Fidelity instead. On balance run-of-the-mill performance not monitored or altered once set up. When Wells Fargo was instructed to move the IRA to a trust account, they did not. Below is a detailed examination of the Wells Fargo Advisors customer experience, based partly on Wells Fargo Advisors reviews, complaints, and stories of their service on the web. This article goes through the pros and cons of this new approach to financial advisory services. Wells Fargo did nothing. I opened an account this company on the advise of Wells Fargo Bank. Cons: Insensitive, unresponsive to request, inability to listen and provide what the customer needs. 3/17/2019. Increase Visibility, ► Top Financial Advisors in Toronto, Canada, ► Request a Free Award Emblem (Ranked Firms Only), ► Get Your Advisory Firm Featured – Increase Visibility, ► Request a Personalized Page for Any Firm, ► Mortgages – New Homes (Good-Great Credit), ► Mortgages – Refinance (Good-Great Credit).

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