Our company has been providing safe, reliable, dependable money order for consumers since 1989. Among the stores we contacted, fees ranged from 50 cents to $1 for every $500 money order purchased. 261381 Views • 16-Aug-2018 • FAQ. Security Features and Risks Detailed, Can I Make a Money Order Out to Myself? • Always consult Fidelity Express … If the VeriFone fails to print a receipt at the end of a bill payment, check to make sure there is adequate paper and if there is a paper jam. Please make copies for your records. Note that under federal regulations, any money order for $3,000 or more requires the issuer to record your name, address, Social Security number or alien identification number, and birthday, in addition to the money order’s purchase date, serial number, and dollar amount.[1]. Why does the VeriFone display "No Forms Loaded" when I have forms inside the money order printer? Print and complete the money order customer request form. Replacements for Fidelity Express and USPS money orders are available up to two years after the original money order was purchased. Like other money orders, Fidelity Express money orders are printed with the amount but require you to fill in basic information about yourself and the recipient, including your signature. How can my business verify a money order is okay to cash? Use our location search tool to find our locations near you, based on any address. If you are paying a bill to one of the non-contracted billers we offer, you must pay with cash. Fidelity Express, established in 1988, is a full-service financial services company. 1301 Main Street Sulphur Springs, Texas 75482 For copies more than one year old, the processing fee is $20.00 for each request. The service charge is $2.00 per month (subject to change without notice) from the date of purchase or such lesser amount as may be permitted by applicable law. However, your state's laws may limit service fees to a smaller amount. No - alterations cannot be made to a completed money order. If you do not send in the fee it will be deducted from the refund. It depends on the agreement we have with the biller you want to pay. The consumer requesting the refund must have both the receipt and the money order. Most requests are processed within 30 days. Answered, How Long Does a Money Order Take to Send, Clear, or Refund? Yes, we will attempt a refund if the money order has not been cashed. be advised. 800.621.8030. Money orders that go several years without being cashed are classified as abandoned property and are turned over to the state agency. When these messages appear on the VeriFone screen, it means your money order numbers are out of sequence. These locations sell Fidelity Express-branded money orders, but policies regarding payment options, ID requirements, maximum money order limits, and fees vary from store to store. What Are the Fees? Please allow up to 30 days for processing. To request a refund of a Fidelity Express money order, complete this form, enclose it with a copy of the corresponding . When you see the “Tamper” message, the equipment has locked up and must be replaced. Money Order Requirements Shown, What Happens If You Lose a Money Order? How do I request a money order refund? Money order serial numbers must be reprogrammed into the terminal. Fidelity Express is a division of GSC Enterprises, Inc. | NMLS# 899953, A full Police Report with the money order number on the report. Banks? Sorry, your blog cannot share posts by email. Once Fidelity Express has received all required paperwork, a stop payment is placed on the original money order within (2) business days. Answered, How to Refund a Money Order: USPS, MoneyGram, Western Union, etc, Can Anyone Cash a Money Order? Where can I cash a money order? Fidelity Express is a premier leader in the walk-in bill payment and money order space. Complete and enclose a separate form per request. I am the payee of a Fidelity Express Money Order and the original money order was lost or stolen. this is a notice to all purchasers of fidelity. Fidelity Express drafts your bank account and sends the funds to the biller. The check casher or bank may then refund the money order. Please see the service charge notice on the back of the Fidelity Express money order. 5 Convenient Places Listed, How to Check If a Money Order Was Cashed (MoneyGram, USPS, etc), CVS Money Order FAQ: Does It Sell/Cash Them? To find out whether your Fidelity Express money order has been cashed by the recipient, you can check the money order status at FidelityExpress.com. Send the form with your purchasers receipt to Fidelity Express. Do money orders have an expiration date? Why is the VeriFone not printing a report? 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Resources. Fidelity Express offers money order services at partnering retailers throughout the United States. Enter the money order serial number and amount in our money order status look-up tool at the top of this webpage. Yes, we will attempt a refund if the money order has not been cashed. If you do not have the original money order or purchaser’s receipt, please call 800-621-8030 ext. Fidelity Express Money Order Status Tracking Just Enter Fidelity Express Money Tracking Serial number and Sent Amount to track and trace your Real time money order delivery status information Online instantly. 7020 and speak to a consumer care specialist. Where can I pay my bill or buy a money order? You will need to complete and submit to Fidelity Express a Consumer Care Affidavit. However, a refund maybe issued if the money order has not been cashed, the Money Order Claim Card is properly completed and signed by Purchaser, the receipt is attached and the processing fee submitted. I am the payee of a Fidelity Express Money Order and the original money order was lost or stolen. Answered, How to Track a Money Order from Western Union, MoneyGram, USPS, etc, How to Cash a Money Order: Step-by-Step Instructions, 11 Gas Stations That Do Money Orders (Fees, Limits, etc Shown), Maximum Amount for Money Orders at 20 Places That Sell Them, The Cheapest Place to Get a Money Order (+ Other Low-Cost Options), Where Can You Cash a Postal Money Order? A money order is similar to an ordinary check, except that it's prepaid rather than linked to money in a bank account. Answered, Can You Mail a Money Order? Yes, if you are making a bill payment, you will receive a validated payment receipt as proof that you made your payment. In order to induce US Express Money Order(USEMO) to refund the face amount of the above money order, and in consideration of the payment to me of the face amount of the above described money order, I(we) authorize USEMO atits discretion to stop payment on this money order and agree toreimburse USEMO forthe face amount of the money order and to hold USEMO harmless against any and … Serial Number. How to Mail a Money Order Explained, How to Verify a Money Order (MoneyGram, Western Union, etc), Where Can I Get a Money Order on Sunday? Fidelity Express, established in 1988, is a full-service financial services company. 7030 to verify the payment went through. 7021. How do I request a money order photocopy or refund? It offers a wide range of services, including money order and gift certificate issuance, debit and credit card processing, age verification and in-person bill payment options. Money Orders. The information required to pay the bill is included on your bill stub, which is imaged, then returned to you with a proof of payment receipt. You will need to complete and submit to Fidelity Express a Consumer Care Affidavit. Call our Customer Experience team at 800-621-8030 ext. Be sure to keep your receipt with serial numbers as you might need it for tracking purposes. Fidelity Express, established in 1988, is a full-service financial services company. You cannot track the money order online without the serial number, but if you have trouble checking the status, you can call Fidelity Express at (800) 621-8030 for … The VeriFone may be out of paper, there may be a paper jam, or the VeriFone might need to reboot. This service is available Monday thru Friday, 8:00 – 5:00 CST. The forms contain the information for submission to Fidelity Express. Post was not sent - check your email addresses! Answered, Where Can I Cash a MoneyGram? Enter the serial number from the receipt/stub and the money order amount. If neither of those issues are present, call our Customer Experience team at 800-621-8030 ext. How can I keep my money order safe? Please call 800-621-8030 to speak to a consumer care specialist or complete the Contact Us form. It offers money order services in more than 20 Southeastern states in the U.S. Replacement Process Shown, How to Fill Out a Money Order (MoneyGram, Western Union, USPS, etc), Are Money Orders Safe? The images are automatically transferred to Fidelity Express on a nightly basis. What form of payment may I use to pay my bills? If the money order has not cashed by the time we receive your complete paperwork we will place a stop-pay on the money order and issue you a refund check usually within 10-14 days. None of Fidelity Express partners we contacted cash money orders. If you hold the original money order and have your proof of purchase (receipt) - In the presence of a check cashing agent or bank cashier, you may write the phrase “Not Used For Purpose Intended” on the back of the money order and sign the back of the money order. How can I find out who cashed my money order? Please find the Consumer Care Affidavit form in English here and in Spanish here. TRACK. To void a money order printed the previous day, call Accounts Receivable at 800-621-8030 ext. Where can I buy a money order? US Express Money Orders are a convenient and reliable. Check your cables and reboot the VeriFone. 7023. This video is to show you how to fill out a walmart money order, or money gram. Cancel *Check cashiers: Call 800-621-8030 to request a Logon ID. Call our Customer Experience team at 800-621-8030 ext. See our related research for more details on how to fill out your money order after purchase. I lost my money order purchasers receipt. 7020. Money orders can be cashed at check-cashiers or retailers, subject to the policies of the cashing location. 800.621.8030. Can I get a refund? Email, mail or fax all three of the following to Fidelity Express: Once we have received the proper paperwork and have confirmed the money order has not cashed, we can place a stop pay on the money order and issue a refund check less a $20.00 processing fee. For copies of money orders less than one year old, the processing fee is $10.00 for each request. Answered, Do Money Orders Expire? A $20.00 non-refundable processing fee (subject to change without notice) will be deducted from your refund. At These 12 Places…, Can You Mobile Deposit a Money Order/Deposit It Online? Please call our Customer Experience team to reset your VeriFone and printer. What should I do if the "Tamper" message appears on the VeriFone screen? Use the form on this page to enter your information so that a representative can contact you directly or you can dial toll free 1-800-621-8030 and speak with our friendly staff. See our previous research for a list of places where you can cash money orders. Some Fidelity Express partners accept both cash and debit cards for money order purchases. I got an email for request insurance money for puppy in regina sask as customs had him. Separate forms are required per refund request. Fidelity Express agents are under no obligation to cash a money order. If the money order has not cashed by the time we receive your complete paperwork we will place a stop-pay on the money order and issue you a refund check usually within 10-14 days. Each request requires a separate form. Fidelity Express will refund you lost money orders with a $20 service fee. Send the form with your purchasers receipt to Fidelity Express. Never refund a money order if the consumer only has the receipt. This is not a sponsored video. Please make copies for your records. Money orders can also be deposited into bank accounts. Processing fees are non-refundable and subject to change without prior notice. 57125 Views • 28-Jul-2017 • FAQ. A flashing green light means the VeriFone is not registering paper is loaded. Please call 800-621-8030 ext. Reporting Consumer Fraud . The VeriFone is not recognizing the forms in the printer. You deposit cash received from consumers into your bank account. Short Answer: Many retailers affiliated with Fidelity Express sell money orders but do not cash them. (Walmart? What happens to the documents I process through the scanner? How do I find out the status of my money order? 1301 Main Street Sulphur Springs, Texas 75482 Enter the serial number from the receipt/stub and the money order amount. Answered, Money Orders at Walmart: Cost/Fee, Limit, Hours, Payment Options, etc, Can You Buy Money Orders Online With PayPal? If the money order is on the report as sold, use the serial number on the report and void the money order – then open the printer and remove that money order, write “VOID” across it and mail to Fidelity Express. ©2013 - 2021 More Holdings LLC | All Rights Reserved. In most cases, if you are paying a bill to one of our contracted billers, you may pay in cash, check or money order. 7030. Answers by Issuer (Western Union, etc), Can You Use a Money Order to Pay Rent? When voiding a money order, why does the VeriFone display "Serial # Not Found" or the wrong dollar amount? When the document is processed, the scanner captures an image of the document and stores it on the scanner. Can a money order purchased in the US be cashed outside of the US? However, most require that you pay in cash. If you have questions about if a bill payment can be voided, call our Consumer Care team at 800-621-8030 ext. purchaser’s receipt or the original money order, then mail, email or fax via the contact information below. If a money order has been cashed, a photocopy of the front and back of the money order can be obtained by completing our Photocopy Request Form. However, if it is not used (presented for payment) within two years of the purchase date, there will be a non-refundable service fee deducted from the amount of payment shown on the money order. Join today and be a part of the MANY participants who are. Title: Fidelity Express Agent Handbook, Author: Fidelity Express, Name: Fidelity Express Agent Handbook, Length: 32 pages, Page: 3, Published: 2017-05 … You cannot track the money order online without the serial number, but if you have trouble checking the status, you can call Fidelity Express at (800) 621-8030 for assistance. A $20.00 non-refundable processing fee (subject to change without notice) will be deducted from your refund. Please allow up to 30 days for processing. It offers a wide range of services, including money order and gift certificate issuance, debit and credit card processing, age verification and in-person bill payment options. Dedicated to delivering affordable, trustworthy financial services to your community. Call Customer Experience at 800-621-8030 ext. Dedicated to delivering affordable, trustworthy financial services … All money order voids using our equipment must be completed prior to midnight of the date of sale. All you need to bring with you to the Fidelity Express agent location is the bill stub(s) for the payment(s) you want to make. Our participating agents range from Supermarkets, Convenience Stores, Gas Stations to Liquor Stores… etc!! If they don’t have their receipt, fill out and send the same form with a $30 fee. If you need a copy of the paid money order and you have your receipt, you can use the Money Order Tracing/Refund request on the back of your money order receipt. If your money order has cashed, no refund is available. We contacted affiliated Fidelity Express retailers throughout Florida, Indiana, and Texas to find out more. Fidelity Express money orders do not expire. Return with the receipt and a $15 processing fee to the listed address. Payment options, ID requirements, and maximum amounts vary from location to location. It offers money order services in more than 20 Southeastern states in the U.S. It offers money order services in more than 20 Southeastern states in the U.S. If you are buying a money order, the proof of payment is attached to the money order. While not every retailer affiliated with Fidelity Express sells money orders, you can find those that do by filtering the location search results on the Fidelity Express location finder. Complete and send to us our Money Order Refund Request Form. If the money order has not been cashed, they’ll get a refund. Can I get a refund? Dedicated to delivering affordable, trustworthy financial services to your community. At the time of publication, Fidelity Express states that if you do not cash a money order within 2 years of the date of issuance, a fee of $2 will be deducted for each month from the date of purchase. What should I do if I need to void a money order the day after it is printed? https://firstquarterfinance.com/fidelity-express-money-orders/. The VeriFone needs to be rebooted or at least one of the cables is not connected correctly. Welcome to US Express Money Orders. Complete and send to us our Money Order Refund Request Form. 7020 to speak to a customer care specialist. • A photocopy of the money order will be provided if the money order was cashed and a copy of same is provided to MoneyGram. If the money order is not cashed within two years of the issue date, a non-refundable service charge will be assessed (where permitted by law). Amount. Maximum money order limits also vary by location. Fidelity Express Money Order Co., Money Orders, Where to Live & Work. Incomplete or ineligible forms could delay your request. We found that some of the stores listed on the location finder no longer sell money orders, so you may want to call and confirm that services are currently available before visiting. How do I request a stop payment on a money order? 1301 Main Street Sulphur Springs, TX 75483. You can also visit Western Union's Track a Transfer website. Usually, the window to void a payment is 10 to 30 minutes. To find out whether your Fidelity Express money order has been cashed by the recipient, you can check the money order status at FidelityExpress.com. To money in a bank account and sends the funds to the biller you want pay. 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